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Shipping Policy

TIMEFRAME

  • Stock items ship within 1-3 business days.
  • Drop-ship items generally ship in 10-14 business days, but may take longer.
  • Custom items generally ship within 3-4 weeks, but depend upon the manufacturer.
  • Exact timeframes will be provided via e-mail by the next business day.

  • STANDARD SHIPPING

    1. Standard Shipping options include USPS and UPS Ground (shipments to PO Boxes cannot ship via UPS).
    2. All packages shipped by FirstDue Fire Equipment are sent using tracking/delivery confirmation.
    3. FirstDue Fire Equipment provides shipping to the continental United States via its e-commerce site. If you live outside this area, please call 845-222-1329 today to place your order and receive an accurate shipping quote.

    EXPEDITED SHIPPING

    1. The shipping options in our checkout process include various expediting shipping options such as e.g. Next Day, Second Day, etc.) but please be advised that these designations refer to transit time. Certain items that ship directly from the factory require additional production time. When the item is ready to ship, it will ship as per the option (Next Day, Second Day, Ground, etc.) you selected.